Welcome to Elevate Verify, a platform operated by Elevate Ventures Inc. (“Elevate Verify,” “we,” “our,” or “us”). This Privacy Policy describes how we collect, use, and protect personal information submitted through our insurance verification services. By accessing or using our platform, you agree to the practices described in this policy.
1. Information We Collect
We only collect information that is necessary to deliver our insurance verification services. This includes:
• Contact information submitted by rental hosts (name, phone number, email)
• Renter information required for insurance verification (e.g., name, date of birth, insurance carrier, policy number)
• Metadata from submitted forms (timestamp, IP address)
• Verification results generated through our system
We do not collect or store payment information directly. If applicable, payments are processed securely by third-party providers.
2. How We Use Your Information
We use collected information to:
• Facilitate renter insurance verification as requested by rental hosts
• Deliver structured verification summaries to hosts
• Provide customer support and resolve inquiries
• Improve the reliability and accuracy of our platform
• Comply with legal obligations
We do not use renter information for marketing or advertising purposes.
3. How We Share Information
We only share personal information in the following situations:
• With third-party verification providers (e.g., insurance data APIs) solely to complete the insurance verification process
• With the rental host who initiated the verification
• With law enforcement or regulatory agencies if required by law
We do not sell or rent personal information to third parties.
4. Data Retention
We retain personal information only as long as necessary to:
• Complete the verification process
• Fulfill legal or regulatory obligations
• Provide documentation or support upon request
You may request deletion of your personal data at any time by contacting us at support@elevateverify.com.
5. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data
• Object to or restrict certain uses of your data
• File a complaint with a data protection authority
We implement industry-standard technical and organizational safeguards to protect your information, including:
• Encrypted data transmission (HTTPS)
• Restricted system access
• Vendor compliance with data protection requirements (e.g., CCPA, GLBA)
While we take all reasonable precautions, no system can guarantee absolute security.
7. Third-Party Services
Our platform may integrate with third-party services (e.g., insurance verification providers). These services may collect and process your data in accordance with their own privacy policies. We recommend reviewing their terms before submitting personal information.
8. SMS Communications
By submitting your phone number, you consent to receive:
• Transactional SMS alerts related to the verification process
• Occasional service announcements (e.g., policy updates)
Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to unsubscribe or HELP for assistance.
9. Children’s Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date. If the changes are significant, we will notify users via email or in-platform notice. Continued use of our platform after such changes constitutes your acceptance.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
